Returns & Refund Policy

At Brasil Archive, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible to return it within 30 days of receiving your order.

Returns

All orders are eligible for a return within 30 days of delivery.

To be eligible for a return, items must be:

• Unworn and unused
• In their original condition
• Returned with any original tags or packaging where applicable
• In a condition suitable for resale

Items that have been worn, washed, damaged, or altered may not be eligible for a refund.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

If your return is approved, your refund will be issued to your original payment method. Please allow your payment provider a reasonable amount of time to process the refund.

Original shipping costs may be non-refundable unless the item received was incorrect, faulty, or damaged.

How to Request a Return

If you would like to return an order or have any questions regarding our returns and refunds policy, please contact us through our Contact page.

Please include your order number and a brief explanation of your enquiry so that we can assist you as quickly as possible.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or different from what you ordered, please contact us through our Contact page as soon as possible. We will review the issue and work with you to resolve it.

Contact Us

For all return, refund, exchange, or order-related enquiries, please use our Contact page.

We aim to respond to all enquiries as quickly as possible.

Brasil Archive reserves the right to assess returns on a case-by-case basis in accordance with this policy.